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Below
we have addressed questions we hear most often. If you require
further information, please do not hesitate to
contact our customer service department. Our goal is
complete customer satisfaction, our representatives
will be happy to help you.
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Minimum order requirements |
There
is no standard minimum order requirement. The
requirement varies depending on the style and
product lines you are interested in. Some products
have no minimums, others do. Our online catalog will
indicate where a minimum order is required.
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Do we sell to individuals |
While
the vast majority of our customers are businesses or
organizations, we also offer our products to
individuals subject to minimum order requirements.
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See samples before you
purchase |
Yes,
in fact we strongly encourage it. Samples are sent
out as part of the process of helping you decide
which products to purchase.
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How long does it take to
process an order |
Generally, orders without customizing ship within 24
hours. Orders with embroidery or other customizing
services generally take five to ten business days.
We
accept orders by telephone, fax or email. For your
initial order, we need to briefly speak with you
briefly to collect all necessary billing & shipping
information. |